Return/Exchange Policy

Eigibility

If you wish to exchange your order, we will need to be notified by email within 14 days of receiving your order.

For returns/refunds, we must be notified within 30 days of the date of delivery.

Products must be in NEW condition with all original packaging. No returns or exchanges on wheels that have been mounted.

 

Fees/Charges

All returns and exchanges are subjected to a 20% restocking fee and a charge for shipping. This also applies to orders that have been cancelled/changed while in shipping. Cancellation due to delays in shipping will also result in a restocking fee.

Processed orders and pre-orders are subjected to a 5% transaction fee upon cancellation and all shipping charges (if applicable).

 

Processing Procedure

Exchanges and refunds will only be processed once the original order has arrived and inspected. Any damages that may occur during the shipment back to Aodhan Wheels Canada will be the customer's responsibility. If a return is denied, the order will be shipped back to the customer at their expense.

 

Important Points

The customer is held responsible for verifying that all information on invoices are correct/accurate before payment.

Restocking fee does not apply to damaged wheels (manufacturer defect), however customers will be required to pay all shipping charges to and from AODHAN Canada. 

Payments for shipping are not refundable once the product has been shipped out.

Wheels that have been custom made (re-drilled, painted etc.) are non-returnable, exchangeable or refundable. Although handled with extreme care, note that re-drilling a wheel may cause some minor machining marks, chips or blemishes around the lug holes.

We are not responsible for any slight color variations between different batches of wheels. Color differences between wheel batches is not a valid reason for exchange or return.